Frequently Asked Questions
Everything you need to know about our artisanal beans and brewing.
When is your coffee roasted?
We roast in small batches every Tuesday and Thursday to ensure maximum freshness. Your order will typically ship within 24-48 hours of roasting.
Do you offer pre-ground coffee?
Yes, we can grind your beans for Drip, French Press, or Espresso. However, for the best flavor profile, we recommend purchasing whole beans and grinding them just before brewing.
How should I store my coffee beans?
Keep your beans in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the delicate flavor notes.
What is your return policy on food items?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us within 7 days for a resolution.
Do you ship internationally?
Currently, we ship to the United States and Canada. Shipping rates and delivery times vary by location and are calculated at checkout.
Are your beans ethically sourced?
Absolutely. We work directly with small-hold farmers and cooperatives to ensure fair wages and sustainable farming practices that protect the local environment.